gt999 Privacy Policy
This document provides a full description of how your personal information is collected, what it is used for, and how it is kept secure.
Table of Contents
Introduction and Scope
This privacy policy applies to all services and operations of the gt999 platform. When you register, log in, deposit or withdraw, or play any game on gt999, you are considered to have accepted the terms of this policy.
gt999 is committed to running a safe, transparent and trustworthy platform for users in Bangladesh. To learn more about us, read our About Us page — it outlines gt999's goals, values and the nature of its services.
This document is written in Bengali and applies to all users accessing the gt999 platform from Bangladesh. In the event of any conflict with the English version, the Bengali version shall take precedence.
Data Collection
gt999 collects only the information necessary to operate its services, ensure security, and properly manage user accounts.
2.1 Information Provided Directly
Information you provide yourself at the time of registration:
- Full name, date of birth and national ID details (when verification is required)
- Email address and mobile number
- Username and password
- Payment information — bKash, Nagad, Rocket or bank transfer details
2.2 Automatically Collected Information
When you use gt999, certain information is collected automatically:
- IP address, device type and browser information
- Login time, location and session duration
- Which pages you visited on the platform and how long you spent on them
- Betting and gaming activity logs
2.3 Identity Verification Information
To ensure secure transactions and as part of the account verification process, a copy of your National ID (NID), passport or driving licence may be requested. This information is used solely for the purpose of confirming your identity.
Purpose of Data Use
gt999 uses the collected information for the following purposes:
- Creating, managing and securing accounts
- Processing deposits and withdrawals
- Providing customer support — via live chat or email
- Providing bonuses, promotions and VIP benefits
- Preventing fraud, money laundering and other illegal activities
- Improving the platform experience based on user preferences
- Identifying and resolving technical issues
gt999 never sells your personal information to third parties for advertising purposes.
Data Storage and Security
gt999 uses industry-standard security measures to protect user data. The platform operates over SSL-encrypted connections, meaning your data travels fully encrypted from your browser to our servers.
4.1 Technical Safeguards
- 256-bit SSL/TLS encryption
- Password hashing — no passwords are stored in plain text
- Two-factor verification (OTP-based) at login
- Regular security audits and vulnerability testing
- Automatic alerts for suspicious logins or transactions
4.2 Data Retention Period
Data is retained for as long as your account remains active. After an account is closed, certain data may be kept for a defined period due to legal obligations. Once that period ends, the data is permanently deleted or anonymised.
Sharing Data with Third Parties
gt999 does not share your data with any third party except in the following limited circumstances:
5.1 Payment Service Providers
The necessary financial information is sent to the relevant payment provider to complete transactions via bKash, Nagad, Rocket and bank transfer. These organisations operate under their own privacy policies.
5.2 Game Providers
To operate the games on the gt999 platform — including those from Pragmatic Play, PG Soft, JILI and Evolution — limited technical data may be exchanged with the relevant developers, as required to ensure fairness and functionality.
5.3 Legal Obligations
Data may be disclosed to comply with a valid order from a competent court or government authority. In such cases, only the minimum necessary information is provided.
gt999 does not sell or transfer user data to any advertising networks, data brokers or third-party marketers.
Cookies and Tracking
The gt999 website uses cookies and similar technologies to improve the user experience. Cookies are small text files stored on your device that help the platform recognise you.
6.1 Types of Cookies
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Essential cookies: Required to maintain login sessions and for security. These cannot be disabled.
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Functional cookies: Used to remember your preferred language, theme and settings.
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Analytical cookies: Used to understand which parts of the platform are used most — all data is kept anonymous.
6.2 Cookie Controls
Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may cause login and many account-related features to stop working properly.
User Rights
Every gt999 user has the following rights regarding their own data:
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Right to access: You may ask at any time to find out what information gt999 holds about you.
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Right to rectification: You may contact us to correct any inaccurate or incomplete information.
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Right to erasure: After your account is closed, you may request the permanent deletion of your data beyond what is required by legal obligations.
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Right to object to processing: In certain cases, you may object to the processing of your data.
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Right to data portability: You may request that your data be provided in a standard format.
To exercise these rights, contact the gt999 support team directly via live chat or email.
Payment Information Security
gt999 maintains the highest standards for the security of financial information. Every transaction made via bKash, Nagad, Rocket or bank transfer is sent through encrypted channels.
- Full payment details are not stored directly on gt999 servers — managed via tokenisation
- Every withdrawal request is processed after identity verification
- Suspicious transactions are automatically blocked and the user is notified
- Withdrawals are sent only to the mobile number or email address registered to the account
Protection of Minors
gt999 strictly enforces a 21+ age policy. Registration and participation on this platform is completely prohibited for anyone under the age of 21.
Age is verified at the time of registration, and gt999 reserves the right to re-verify using a National ID in cases of suspicion. If an underage account is identified, it is closed immediately and all associated data is deleted.
For more details on responsible gaming, visit our Responsible Gaming page, which contains detailed guidance on keeping yourself and your family safe.
Policy Changes
gt999 reserves the right to update this privacy policy when necessary. If any significant changes are made, you will be notified via your registered email address or through a banner message on the platform.
Continued use of the platform after any changes will be taken as acceptance of the updated policy. For this reason, you are encouraged to review this page regularly.
All terms related to the use of gt999's services are available together on the Terms and Conditions page — these two documents should be read as complementary to each other.
Contact
For any questions, complaints or requests regarding your data related to this privacy policy, please contact the gt999 support team:
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Live Chat: 24 hours a day, 7 days a week, in Bengali and English
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Email:
We aim to respond to all privacy-related requests as quickly as possible. You can also visit our FAQ page for answers to common questions.